Tracking Solutions Corp. Privacy Policy
This Privacy Policy describes the privacy policies and practices of Tracking Solutions Corporation (“Tracking Solutions Corp.”) regarding the Trackingsolutionsonline.com Web site, http://www.Trackingsolutionsonline.com (the “Web site”), and regarding Tracking Solutions Corp.’s location-based services (the “Services”), which are described in Tracking Solutions Corp.’s Customer Agreement, which is available on the Web site. Certain aspects of the Services utilize Google maps. For additional information, including terms of use, visit http://maps.google.com/help/terms_maps.html, also certain service might include products from Garmin Ltd, for additional information including terms of use and privacy statement, visit http://www8.garmin.com/privacy/terms.html, http://www8.garmin.com/privacy/.
Information Tracking Solutions Corp. Collects to Provide the Services.
A person who purchases the Services (a “Customer”) must provide his or her name, address, telephone numbers, email address, and payment card information (“Personal Information”) to Tracking Solutions Corp. to activate the Services. Customers must promptly notify Tracking Solutions Corp. of any changes to such Personal Information. Tracking Solutions Corp. may also receive other information about a Customer, such as credit information, from other sources. Tracking Solutions Corp. will consider any such additional information about a Customer as Personal Information.
When the Services are being used, Tracking Solutions Corp. periodically collects GPS coordinates that show the location of the pet, vehicle, PDA or item that Customer chooses to track using the Services (“Location information”). Tracking Solutions Corp. or its contractors retain Location information on their servers. Location information regarding Services performed for each Customer is linked to the Personal Information of that Customer.
A Customer’s Personal Information will be retained for as long as the Customer receives the Services and for any period during which there is a dispute between the Customer and Tracking Solutions Corp. Location information will be retained for each Customer for a period that Tracking Solutions Corp. will decide in its sole discretion.
Customers may suspend the collection of Location information by turning off the Advanced GPS Device that Tracking Solutions Corp. uses to provide the Services. Customers may terminate the collection of Location information by terminating the Customer Agreement, as described in that agreement.
Tracking Solutions Corp. may remove data that identifies any specific Customer from Personal and Location information and combine such data to create “Aggregate Information.” Such anonymized Aggregate Information is not Personal or Location information.
Information Tracking Solutions Corp. Collects from the Web Site.
When Customers and others visit the Web site, Tracking Solutions Corp. collects the visitor’s IP address (the unique set of numbers used to identify the visitor’s computer), and his or her registered domain or home server. Tracking Solutions Corp. also collects information pertaining to the visitor’s operating system, browser version, referring site, and keywords used to locate the Web site.
Tracking Solutions Corp., its contractors and other third parties that help Tracking Solutions Corp. provide the Services or the Web site (“Tracking Solutions Corp.’s agents”) may use “cookies” to improve visitors’ experience at the Web site. A “cookie” is a small file placed on a Web site visitor’s computer hard drive that identifies the computer and data about the visit so that, when the visitor returns to the site, the site recognizes the visitor, which allows Tracking Solutions Corp. to tailor its site to the visitor. Cookies do not contain personally identifiable information but may be linked to Personal Information that visitors provide to Tracking Solutions Corp. Advertisers that place ads on the Web site may use their own cookies. Any information collected by advertisers is not subject to this Privacy Policy.
Tracking Solutions Corp. may use Web beacons, also known as “Web bugs.” Web beacons are typically small (1x1 pixel) graphic files placed on Web pages and other electronic documents that are often the same color as the background of Web page or other file. Web beacons can collect the IP address of the computer that the Web beacon is sent to, the URL of the page the Web beacon comes from, and the time the Web beacon was viewed. Tracking Solutions Corp. does not place Web beacons that link to Personal Information on other sites, nor does Tracking Solutions Corp. permit third parties, other than those working on Tracking Solutions Corp.’s behalf, to place them on Tracking Solutions Corp.’s site. Tracking Solutions Corp. may use Web beacons on the Tracking Solutions Corp. Web site and may link a particular beacon to Personal Information.
If a visitor requests information or orders products or services from Tracking Solutions Corp. by sending Tracking Solutions Corp. an e-mail or by filling out a registration form on the Web site, Tracking Solutions Corp. may save the visitor’s e-mail address and any other information that the visitor provides. This information may be used by Tracking Solutions Corp. to provide services or products the visitor requests and to contact the visitor in the future by mail, by e-mail, or by phone to convey information about Tracking Solutions Corp.'s services. Such information also allows Tracking Solutions Corp. to respond to visitors’ inquiries concerning career opportunities at Tracking Solutions Corp. Visitors will always be provided with the option not to be contacted or to unsubscribe if they register with the site.
How to Access and Correct Information Obtained by Tracking Solutions Corp.
A Customer may obtain a copy of the Personal Information and the information collected from the Web site that Tracking Solutions Corp. has regarding that Customer by emailing a request for a copy of that information to mail@geosoftusa.net or by sending a letter to 7791 NW 46th Street, Suite 306 Doral, FL 33166 USA. Tracking Solutions Corp. will make a good faith effort to mail the information to the Customer at the address previously provided by the Customer if Tracking Solutions Corp. is supplied with sufficient information to allow it to confirm the identity of the person making the request. If any of the information regarding the Customer is inaccurate, the Customer may send corrected information and a request that Tracking Solutions Corp. correct its records to mail@geosoftusa.net. Tracking Solutions Corp. will make the correction if Tracking Solutions Corp. is supplied with sufficient information to allow it to confirm the identity of the person making the request.
How Information Is Secured.
Tracking Solutions Corp. uses a variety of physical, technical, and procedural safeguards to guard against loss, misuse, and alteration of Personal and location information. For example, location information transmitted from Devices to Tracking Solutions Corp. is coded; access to Personal Information is limited to Tracking Solutions Corp. and contractor personnel who need the information to provide the Services; and Tracking Solutions Corp. uses and requires its contractors to use technical measures to guard against unauthorized access to Personal and location information. Tracking Solutions Corp. also requires Customers to use user identification and passwords to access Personal and location information. Similarly, when visitors to the Web site conduct payment card transactions with Tracking Solutions Corp., Tracking Solutions Corp. uses procedures required by the Payment Card Industry Data Security Standards.
Tracking Solutions Corp. cannot, however, guarantee the security of any Personal or Location information, or information collected from the Web site. Despite Tracking Solutions Corp.’s efforts to secure such information, it may be accessed, disclosed, altered, or destroyed by a breach of Tracking Solutions Corp.’s physical, technical, and procedural safeguards. Customers use the Services and visitors use the Web site at their own risk. If Tracking Solutions Corp. learns that a Customer’s Personal or location information has been disclosed to an unauthorized person, Tracking Solutions Corp. will attempt to notify the Customer.
How Tracking Solutions Corp. Uses Customers’ and Web site Visitors’ Information.
Tracking Solutions Corp. uses each Customer’s Personal and location information to provide Services to that Customer. Tracking Solutions Corp. does not collect information of any kind other than to provide such Services. Tracking Solutions Corp. does not currently share, sell, or rent any Personal or Location information or information collected from the Web site to any third parties, other than to Tracking Solutions Corp.’s agents, and does not intend to do so in the future.
Right to opt-out: Any Customer who does not want Tracking Solutions Corp. to share, sell, or rent any Personal or Location information or information collected from the Web site to any third parties, other than Tracking Solutions Corp.’s agents has the right to opt-out of such potential information sharing. To request that such information not be shared, a Customer should either send an email to mail@geosoftusa.net or send a letter to Tracking Solutions Corp., Customer Care 7791 NW 46th Street, Suite 306 Doral, FL 33166 USA.
Tracking Solutions Corp. may share Personal Information, Location information, and information collected from the Web site with Tracking Solutions Corp.’s agents, corporate affiliates, or advisors who help Tracking Solutions Corp. operate and improve its business. Tracking Solutions Corp. has entered into written agreements with its agents, corporate affiliates, and advisors to which it discloses Personal Information, Location information, and information collected from the Web site that requires them to adhere to pertinent provisions of this Privacy Policy and the Safe Harbor Principles issued by the U.S. Department of Commerce, which are available at http://www.export.gov/safeharbor/SH_Privacy.asp. Tracking Solutions Corp. also prohibits its agents, corporate affiliates, and advisors from using any information disclosed to them by Tracking Solutions Corp. for purposes other than implementing Tracking Solutions Corp.’s instructions.
Tracking Solutions Corp. may use Aggregate Data to analyze how Customers use the Services to determine ways in which Tracking Solutions Corp. can improve the Services and to consider offering new services to Customers. Tracking Solutions Corp. may also use information collected from the Web site to analyze traffic to the Web site to determine how to improve the site. Tracking Solutions Corp. may also use information from a Web beacon to ensure that a Customer can move between Tracking Solutions Corp.’s technical assistance Web page, the Customer service page, and Tracking Solutions Corp.’s online store and still be recognized as the same Customer.
Tracking Solutions Corp. may use or disclose Personal and location information and information collected from the Web site: to comply with applicable laws; to protect the rights and property of Tracking Solutions Corp. or others; to protect a person’s safety; to prevent abuse; as evidence in legal proceedings; to cooperate with properly authorized law enforcement investigations; and in response to subpoenas from third parties. Tracking Solutions Corp. will use good faith efforts to promptly notify a Customer of any subpoena that seeks any of the Customer’s Personal or Location information to enable the Customer to seek to quash the subpoena. Finally, Tracking Solutions Corp. may disclose or sell Personal Information and information collected from the Web site as an asset in conjunction with the sale of Tracking Solutions Corp. to a third party or in conjunction with the sale of a portion of Tracking Solutions Corp.’s assets.
Children’s Information
Tracking Solutions Corp. recognizes the importance of protecting the privacy of children. Tracking Solutions Corp. will not knowingly collect any personally identifiable information from children. Personal Information collected from a Customer must be information from an adult.
Consistent with the Children’s Online Privacy Protection Act, the Web site is not directed to children under the age of thirteen. When a visitor to the Web site discloses information on the Web site, the visitor represents that he or she is an adult. If a child visits the Web site and provides his or her personally identifiable information, Tracking Solutions Corp. will delete that child’s information from its records at the request of the child’s parent or guardian.
Information Collected by Others
This Privacy Policy addresses only the policy and procedures of Tracking Solutions Corp. Tracking Solutions Corp. is not responsible for the privacy policies of third parties, including but not limited to those whose web sites may be linked to the Tracking Solutions Corp. Web site.
Verification
Tracking Solutions Corp. has self-assessed that its Privacy Policy conforms to EU Safe Harbor principles regarding personal information received from the EU.
Enforcement
If a Customer believes that his or her rights as described in this Privacy Policy have been violated by Tracking Solutions Corp., the Customer should email Director of Customer Care at mail@geosoftusa.net or send a letter to Tracking Solutions Corp., Director of Customer Care at 7791 NW 46th Street, Suite 306 Doral, FL 33166 USA. Tracking Solutions Corp. will attempt to resolve Customer complaints as quickly as possible.
If Tracking Solutions Corp. is unable to resolve a Customer’s complaint regarding an alleged violation of this Privacy Policy, the Customer may file a complaint with the Data Protection Authority for the country in which the customer lives.
Amendments to this Privacy Policy
Tracking Solutions Corp. reserves the right, at its sole discretion, to change, modify, add to, or remove any portion of this Privacy Policy, in whole or in part, at any time. Tracking Solutions Corp. will include such Amendments on the version of this Policy that is posted on Tracking Solutions Corp.’s Web site (www.Trackingsolutionsonline.com) and will notify Customer by e-mail that the Policy has been amended. Amendments to the Policy will take effect immediately upon being posted to the Web site. Customer’s continued use of the Services after Tracking Solutions Corp. posts an Amendment constitutes Customer’s acceptance of and consent to the Amendment. If Customer does not accept such an Amendment, Customer must notify Tracking Solutions Corp. within 30 days after Tracking Solutions Corp. notifies Customer of the Amendment that Customer has elected to terminate the Services rather than accept the Amendment. Tracking Solutions Corp. will not charge Customer a termination fee if Customer terminates the Services as described in this paragraph.
Contact Us
For more information about our Privacy Policy and practices, e-mail us at mail@geosoftusa.net or call 1-877-477-2922
By using the Services or the Web site, you acknowledge that you have read and accepted this Privacy Policy. If you do not accept this Privacy Policy, please do not use the Services or the Web site.
Copyright © 2008, Tracking Solutions Corporation.
Last revised December19, 2008